About General Gas
General Gas is a leading company in the refrigeration and air conditioning market with a turnover of over 32 million (2021 figure). Its consolidated partnership with the multinational company Honeywell Fluorochemicals has enabled it to develop a high level of specialised know-how and acquire a solid leadership position at European level.
The customer’s requirements
The customer, who is bound by GWP* quotas, needs a very punctual service in the management of exports and imports; given the particular nature of the product, special attention to document and delivery management is required in order to guarantee the satisfaction of its international customers. In addition, General Gas needs to stock Isotank Adr at authorised warehouses.
Solutions adopted:
In order to provide dynamic, fast and effective solutions for the management of a particular and peculiar commodity in terms of regulations and legislation, MDG has put in place the following service levels:
- Management of import/export flows with double document cross-checking and monthly verification with the client on the status of stocks.
- Use of consolidated and certified carriers and partners in compliance with authorisations for handling the customer’s types of goods.
- Authorised warehouses for the storage of Isotank Adr.
- Customs and documentary assistance in credit management.
- Dedicated support to provide fast and accurate feedback.
